When a flu clinic administrator was awarded the contract for a national pharmacy chain just prior to the H1N1 Flu Epidemic, there was no time to waste. The flu clinic’s pharmacy client had over 4500 retail locations across the US where they were offering flu shots, and there were only several weeks to work with as customers were looking for shots as early as August.

One of southern Florida’s largest healthcare systems required the help of a professional medical delivery specialist to consolidate stops and cut costs. Only a careful analysis and strategic plan based on experience, qualified drivers and advanced technology could solve this complex logistics challenge.

In 2005, a medical device company received FDA approval for a novel home medical treatment that made it much easier for patients to administer their own therapy in the privacy and comfort of their homes. Over the next seven years, this new technology drove an increase in the patient population from just fewer than 2,000 to more than 6,000. The company faced the challenge of finding a caring and reliable medical logistics provider that could scale with this growth and ensure fast replacement equipment for thousands of patients across the country.

Early on a Sunday morning, a regional compounding pharmacy found that they needed an emergency recall and replacement of hundreds of prescriptions. With contamination possibly affecting patients in 13 states across the country, this pharmacy needed a fast, final mile logistics solution to ensure the safety of their customers and the reputation of their products.

A cardiovascular device company making interventional products for conditions such as abdominal aortic aneurysms relied on field rep stock to ensure that these devices were readily available for urgent procedures. This actually led to missed opportunities and high inventory costs. Inventory had to be held close to medical facilities, while improving response time and reducing costs. The devices also had to be handled with the utmost care.

In order to respond quickly to critical patients, a medical device company specializing in technologies for applications such as aortic intervention, critical care, endoscopy and abdominal surgery, was maintaining redundant consignment and field rep stock. They needed to reduce inventory costs while improving response time.

A leading pharmaceutical company focused on the development of therapies to treat cancer, respiratory and cardiovascular diseases, started early stage clinical trials of a new anticancer agent. Time and temperature sensitive samples had to be collected from study patients across the nation using a medical logistics provider with the appropriate cold chain capabilities to ensure the safe delivery of every crucial and delicate sample.

In 2005, a medical device company received FDA approval for a novel home hemodialysis machine (HHD) that made it much easier for patients to administer their own therapy in the privacy and comfort of their homes. Over the next seven years, this new system drove an increase in the number of patients from just fewer than 2,000 to more than 6,000. The company faced the challenge of finding a caring logistics provider that could keep up with this growth and ensure the ongoing supply of consumables, parts and replacement equipment for thousands of patients across the country.