Services

All Slingshot ERP software development projects commence with either a Business Process Review (for more complex software development projects) or a Conference Room Pilot (where changes to our standard package are minimal). The objectives of the business consulting stage are to:

• Define the functional requirements of your new ERP software
• Provide a task list (with estimates) articulating how the work will be done
• Identify all deliverables and timing of milestones
• Delineate responsibilities between your organization and the Slingshot project team
• Provide a clear blueprint for all other aspects of project.

Implementation Services

Slingshot's approach to the provision of Professional Services (project implementation services) is characterized by one word: transparent. During implementation, Slingshot's Software Support Request (SSR) system is made available to all clients. Refer to the Implementation Services page for more detail.

SSR is available on-line, 24X7, and enables you to:

• Review full project status (including effort budget consumption against individual tasks)
• Raise questions and/or requests for system enhancements/issue resolution
• Run reports on the progress and financial status of your project

Ongoing Support Services

Slingshot’s support framework is designed to be flexible and responsive to your needs. Staged into a series of levels, you are able to choose that level of support that best suits your business. Each level of support is defined on the Ongoing Support Services page.

Benefits For Your Business

This unique approach to ERP software development:

• Puts you in control: Make changes to your ERP software without programming
• Lowers your dependence on external vendor organizations
• Helps to future proof your ERP software
• Enables rapid development and deployment of high quality software
• Enables simple integration with your existing business software
• Speeds your implementation time, minimizing risk and time to ROI
• Ensures delivery of a tailored ERP software application for the price of a packaged one.