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Slingshot’s sales order management module contains best of breed sales order management/CRM functionality that brings reliability, scalability and efficiency to your team. Functional highlights of Slingshot’s sales order management module include (but are not limited to):
Slingshot's sales order management module - Sell - supports customer service functions (call center) and self-service customer orders (customer portal). Use the same powerful pricing, promotions, product availability and credit verification tools in both environments and avoid expensive programming.
The customer self service portal requires no training. A sign-in is required allowing us to identify the customer and provide proper pricing, defaults and preferences.
A “power user” interface is provided for customer service representatives (CSR). Rapid entry allows orders to be taken over the phone and automated workflows can be launched to address and monitor reolution of customer questions.