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What to do if you fall victim:
- Contact the three major credit bureaus and request that the agencies place a fraud alert and a victim's statement in your file.
- Report the incident to the card issuer as quickly as possible (many companies have set up toll-free numbers
and 24-hr service to deal with these emergencies).
- Request your card issuer close your compromised account number and reissue you a new card with a different number.
- Contact your local police department to file a criminal report.
- Contact the social security admin fraud hotline to report the unauthorized use of your personal identification information.
- Notify the registry of motor vehicles.
- Request a free copy of your credit report to check whether any accounts were opened without your consent.
- Check your other accounts such as eBay, PayPal, your e-mail ISP, online trading or shopping accounts - everything
for which you use online passwords.
- Continue to monitor your account activity and review account statements carefully after the information loss.
If any unauthorized charges appear, call the card issuers immediately and follow up with a hard copy letter via a traditional
delivery service such as the U.S. Postal Service describing each questionable charge.
- Document the names and phone numbers of everyone you speak with regarding the incident. Follow up your phone
calls with letters. Keep copies of everything!
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Contact information:
- Equifax: 800-525-6285; PO Box 740241; Atlanta, GA 30374-0241; www.equifax.com
- Experian: 888-397-3742; PO Box 9530; Allen, TX 75013; www.experian.com
- TransUnion: 800-680-7289; Fraud Victim Assistance Division, PO Box 6790; Fullerton, CA 92634; www.transunion.com
- Notify the Internet Crime Complaint Center of the FBI by filing a complaint at www.ic3.gov
- Call the Social Security Fraud Hotline: 800-269-0271
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Report suspicious e-mails or calls to:
- The Federal Trade Commission (FTC) through the Internet at www.consumer.gov/idtheft
or by calling 877-IDTHEFT.
- The anti-phishing network at: reportphishing@antiphishing.com
- The Internet Crime Complaint Center of the FBI: http://www.ic3.gov
- Forward fraudulent e-mails to the FTC at spam@uce.gov. Always include the entire original e-mail
with its original header information intact.
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| This information is not meant to be all inclusive. We encourage you to contact your individual financial institution, credit card
companies or other holders of your personal information for their specific policies and procedures. |
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