Printer Service Terms & ConditionsExclusions to Maintenance Agreements
Service personnel will not be dispatched for Time and Materials calls without the receipt of a Purchase Order or a valid credit card.
Contract maintenance customers may be billed quarterly or annually. A 20% surcharge is added to the contract price and divided into four installments for the quarterly option.
Payment terms are Net 10 days (from invoice date) or payment by credit card (Visa, MasterCard, and American Express).
Note: Service will not be provided if the maintenance agreement has not been paid or if there are past due invoices on the account.
Discounts for multi-year annual prepaid contracts are available:
- 7% for two years
- 10% for three years
Equipment changes to the Agreement must be received no later than 30 days prior to the ending date to avoid erroneous billing.
Winco requires a 30-day written notice of intent to cancel prior to the ending date of the Maintenance Agreement.