On Site Services
When production depends on reliable printer performance, make sure you get the best uninterrupted protection.
Freedom Plan
Complete Service and Repairs for Corporate Systems
Security Plan
Rapid Response Repair Service w/ Preventative Maintenance

Standard Plan
Repair Service Coverage w/ Preventative Maintenance

Protection Plan Preventative Maintenance Service w/ discounted Repair Service Rates Break/Fix
Time & Material Service
Design Your Own
Custom Plans
On-Site X X X X X
Choose from our most popular on-site service plans or customize your own
Printhead Coverage X X
24-hr On-site Response X
48-hr On-site Response X X
Automatic Renewal X
Free Loaner X
Free Replacement Printer X
Labor X X X
Parts X X X
PM Visits X X X X
Unlimited Help Desk Support X
Unlimited Software Support X


Freedom Plan
…when printer downtime is not an option. Support for companies that rely on technology and continuous production operations, choose the plan that offers comprehensive continuous coverage.

Security Plan
…designed for small to mid size business applications with 48 hr on-site response.

Standard Plan
…. keep label printing systems optimized for peak performance on low volume printers.

Protection Plan
….maintain your printer's performance without the cost of a full plan. Call our Service Team for service repairs on an as-needed basis.

…designed to cover those printers that don't get a lot of use. Repairs are made on-site and on an as needed basis.

Design Your Own
If you don't see the plan that fits your needs exactly, give us a call. We will be happy to show you our extensive plan options customized to fit your exact needs

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237 Main Dunstable Road
Nashua, NH 03062-1904
tel: 603-888-8888
fax: 603-888-8889
e-mail: info@ID.com

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