Business process management is a methodical approach to improve an organization's business processes. It is the IT industry’s response to the problems created by employee-dependent applications. Business process management seeks to make business processes more efficient, effective, and more capable of adapting to the constantly changing environment. Staff like Directors, Managers, Vendors and Clients expect instant responses to real-time commercial interactions. Business process management technology leverages the entire organization’s IT systems to create a real-time and responsive infrastructure. It requires a clear understanding of the existing processes in an organization that would be later on automated by implementing business service management.

Tevron’s CitraTest APM is an integrated APM solution that addresses the needs of end to end response time monitoring, application monitoring based on the real user experience, availability monitoring and service level agreement (SLA) enforcement for all applications across an organization. With Tevron's proprietary monitoring technology, no application is left behind.

CitraTest APM delivers 3 key advantages to business process management:

  • Transparency

    Tevron’s business process management solution makes a business process absolutely transparent, greatly improving visibility and efficiency. Bottlenecks can literally be seen and removed. With Tevron’s APM solution, businesses can spot where the most delays are occurring, and where each transaction is stuck as it passes from one stage to another.

  • Process Refinement

    Tevron’s CitraTest APM allows for refinement of business processes, which is an integral part of business process management. Such refinement of processes allows for testing of application performance and later on application monitoring.

  • Centralization of Data

    Business process management through CitraTest APM allows IT monitoring at different phases of the business process cycle and creates better, faster sub-processes which can trigger tremendous efficiency gains as the technology does much of the hard work.

Unlike other popular IT monitoring solutions, CitraTest APM is totally non-invasive to the production environment. Absolutely no elements of CitraTest APM are installed on any application or database servers, thereby making CitraTest APM fully non-invasive and independent of the application environment, just like an actual user.
Aberdeen "Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as others to manage deployed services proactively. This demonstrates and underscores how solutions such as Tevron's CitraTest APM can help companies to maximize the business value of their IT investments by monitoring application performance proactively and comprehensively."

- Michael Dortch
Senior Analyst, Aberdeen
Author of the recent study "Performance in a Service-Oriented Architecture World."
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