Business organizations are increasingly relying on networked applications for their core business activities. If the IT network is disrupted even for a short time, it can have a huge impact on business revenue, productivity and customer service. IT monitoring helps organizations prevent the disruption of business-critical applications and ensure
SLA compliance. Some best practices for IT monitoring are mentioned below:
Planning Early
If a new application is becoming live,
application monitoring needs to begin right from the start. It gives IT professionals proper time to plan for
application performance management across the organization. In many cases, a monitoring solution alone may not be enough and may require additional resources and efforts for a perfect IT
monitoring solution.
Being Proactive
One should not wait for applications to face problems before undertaking IT monitoring. Monitoring all the systems should be a proactive and all-time effort, so that problems in applications can be stopped before they occur. Proactive monitoring can be achieved by monitoring the threshold values of various parts of the IT infrastructure like network bandwidth, CPU memory and
application health parameters. In case the system crosses the threshold value, a system health check needs to be performed. A proactive health check and corrective action can avoid system and application crash.
Create a service level agreement
A written
SLA emphasizes the need and scope of
IT monitoring. It provides application monitoring requirements as well as standards to measure the availability of the application.
The IT team can work in advance to create a recovery plan which can help meet the
service level agreement.
Undertake a recovery plan
An ideal IT
monitoring system has a well documented and tested recovery plan so that minimum time is wasted in correcting the errors. Such a recovery plan covers the checklist to be followed in event of an application failure. Having a recovery plan can avoid wastage of time and help bring the application back on track.
Tevron’s CitraTest APM is an all encompassing IT
monitoring solution that addresses the needs of application monitoring based on the real user experience, availability monitoring and service level agreement (SLA) enforcement for all applications across an organization. CitraTest APM is a powerful and comprehensive suite for testing
end to end performance. It is a solution for faster problem resolution, easier deployment and administration, as well as a complete performance management platform.
"Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as
others to manage deployed services proactively. This demonstrates and underscores how solutions such as
Tevron's CitraTest APM can help companies to maximize the business value of their IT investments by
monitoring application performance proactively and comprehensively."
- Michael Dortch
Senior Analyst, Aberdeen
Author of the recent study "Performance in a Service-Oriented Architecture World."