 |
|
|
Area & Oriental Rug ExpertsSales and Motivation Training • Educational Seminars |
||
|
|
TestimonialsDon’t just take our word for it…Our clients include companies and associations who need to focus in on matchless customer service that will lead to better sales results. MERA now provides customer service, sales and motivational seminars and training to far more than just the rug industry. Consulting from MERA gets the job done. “You far exceeded my expectations. You delivered a presentation that was on target and kept the audience on the edge of their chairs.” “Everyone came away with a better understanding of the most effective way to handle claims involving Oriental rugs.” “Your energy, positive attitude, and upbeat presentation deeply touched each of the 120 downtown business owners gathered together…” “The MERA session was extremely worthwhile and very well done. We had great feedback from the attendees, and I’m confident we’ll expand upon their program
in the future.” "Sy and Steve personalized their presentation for us by requesting input from each of our sales reps, gathering information not only on self-recognized training needs but also on their perception of other issues our company needed to address..." “Your training, while presented in a logical format, allowed the staff to freely roam, with thought-provoking questions leading to spirited discussions… All staff left with a relaxed confidence that has spilled over, creating a contagious selling fever that has resulted in higher sales and happy customers…” "Your professional yet down to earth approach challenged [us] to think like “The credibility and perspective you bring as respected retailers is invaluable, and the fact that you were able to customize your program and make it relevant to our salespeople was amazing…” "In our business I am sure that many wholesalers and retailers face similar problems. I certainly recommend that anyone in our business call you..." “I went to the best salesman I know – you. Thank you. I am delighted with how my interactions are progressing.” “MERA has a great solution to the ‘Can I help you?’ challenge.” "What really made your presentation outstanding was your unique ability to connect with the audience..."
“Sy and Steve are Oriental rug experts, and they did a terrific job for us at our High Point market. They really educated our group about the ins and outs of the Oriental rug business – from a history of the product and patterns to the outlook for the business and sales techniques.” “Our salespeople used to tell customers, ‘Our rugs are over there’ because they weren’t comfortable with their knowledge. The day after the course, one of our salespeople sold $7,000 worth of rugs right off the bat. And just one month after the seminar, our rug sales were up more than 30 percent.” “I could see that the audience connected with you and really wanted to hear your thoughts. And I knew we had made the right choice.” "The message you sent was so strongly received that we recently had a very successful intra-office competition.... We will recommend your services without reservation." “You reminded us of what we must do to stay competitive, positive and provide phenomenal customer service.” “Sy and Steve are probably the most knowledgeable people in terms of rugs, and they also have a gift as far as how they present it.” “Every rug store could benefit from MERA’s very “Phenomenal presentation at AmericasMart. We put a lot of what
Sy and Steve said into practice the moment we got back, and
it’s working.” |
|
