Today, most of the enterprises undertake IT management and business service management with the help of complex, multi-tier applications. These enterprises include companies from banking, telecommunications, securities, government, financial applications, online trade, medical care and many more. In order to ensure that the IT management is done properly, businesses are required to undertake application monitoring as well as application performance management.

Tevron’s CitraTest APM is a complete IT service management solution, which enables businesses to enhance service delivery through a combination of application performance management, end-user experience monitoring, service level agreement (SLA) enforcement and availability monitoring for all applications across an organization. CitraTest APM allows businesses to undertake IT management so that its services are aligned around business objectives with a real time and comprehensive picture of service delivery.

Benefits of using CitraTest APM for IT management

CitraTest APM helps organizations in handling their IT infrastructure in such a way that it delivers IT services effectively and efficiently. Through CitraTest APM, businesses can:
  • Automate reactive IT management processes and thus optimize costs
  • Create flexible IT services
  • Improve their productivity through an analytical approach to IT management
  • Manage SLA compliance and risk within the IT environment
  • Undertake IT management by using business-relevant metrics communicating the value of IT to the business counterparts
  • Effectively prioritize troubleshooting by understanding the effect of application performance problems on different locations, end users, Service Level Agreements as well as business processes
  • Undertake proactive application monitoring by monitoring system and application health and taking corrective action before it affects end users
  • Maintain and create SLAs and know when they will not be met
  • Isolate performance problems to the server, network, client or application tier
  • Ensure that any new application will meet performance expectations post production
  • Make informed decisions regarding investments as well as utilization of infrastructure
Aberdeen "Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as others to manage deployed services proactively. This demonstrates and underscores how solutions such as Tevron's CitraTest APM can help companies to maximize the business value of their IT investments by monitoring application performance proactively and comprehensively."

- Michael Dortch
Senior Analyst, Aberdeen
Author of the recent study "Performance in a Service-Oriented Architecture World."
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