Dictronics has a hard-earned reputation for focusing on the effective implementation of our systems. Our goal is not simply to sell a system, but to ensure that the system truly enhances your business. Dictronics firmly believes that the process followed during the system design and implementation is as important as the system's functional capabilities insofar as our customers' gaining the maximum value voice processing technology can provide.

Any vendor can implement a system that will increase convenience to employees and provide an investment payback via offsetting or displacing clerical costs; but to achieve a strategic "payoff" with the technology through better customer service and improved management team performance requires the system to be implemented effectively so that it is fully accepted by both users and callers.

Effective implementation is the science (and the art) of applying voice processing with an end towards strategic results. Dictronics is trained and truly dedicated to effective implementation, i.e. assessing the strategic impact of the system and helping the customer to maximize it's potential.

• ALIGNED WITH YOUR STRATEGIES: We configure and implement systems to be strategically consistent with our customers' corporate values and strategies.
• FOCUSED ON YOUR CUSTOMERS: We strive to create an impression in the mind of the outside caller that their call is considered vitally important to you.
• COMPREHENSIVE TRAINING: We make sure the system users are trained not only in how to operate it, but also in how the system helps them work more effectively. The effectiveness of our training is measured and assessed on an on-going basis.
• INVESTMENT PROTECTION: We strive to preserve the investment for the business purpose intended rather than for users' personal convenience.
• CUSTOMIZED TO YOUR NEEDS: Dictronics also makes a point of learning our customer's business, working with its employees and identifying its callers' needs. We then tailor the technology to help meet the client's strategic communications objectives.
• LONG TERM RELATIONSHIPS: Our customers will vouch for our implementation expertise and also confirm that we build long-term relationships, trouble shoot problems, and develop custom applications like no other vendor does. Dictronics' strength is in our knowledgeable people, who have an average tenure of eight years.
• STAFFED TO HANDLE YOUR NEEDS: Our experienced personnel are available every day of the year, 24 hours per day, to serve your needs!

Contact us for a no obligation consultation. We will be happy to discuss your goals and demonstrate how we have cost effectively provided telecommunications solutions to similar business problems.