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Voice Messaging, Call Logging, Agent Assessment Applications, Voice Recognition Systems, Voice Mail, Unified Messaging, Call Recorders, Speech Recognition, Massachusetts

  • One of the largest Avaya / Octel messaging providers in North America.
  • A leader in the emerging area of Computer Telephony.
  • Committed to the Communications Industry.
  • One of the Largest Sony Business Products Dealers in North America.
  • One of the Largest Lexmark Dealers in the United States.
  • Recognized by Xerox as a Leader in Facsimile Systems.

Technology continues to rapidly evolve. As this technology becomes more sophisticated the need for the integration of multiple Business Communications Technologies has become a necessity. Businesses require a relationship with a new breed of company that is more sophisticated than the traditional Vendor.

We have built Dictronics to be that new breed of company...a Technology Partner.

Dictronics...Business Communications Technology Integrators.

We believe that companies will make decisions on who they do business with based on more than technology. Decisions in the future will place more emphasis on the entire solution. This solution includes the experienced employees of Dictronics who will listen to your needs, design an entire solution, and will then implement, support and train you on the best use of that technology. Although technology will increase in sophistication and capability, the real Dictronics added value is our highly knowledgeable and customer oriented employees.

Dictronics is totally committed to the business communications industry. We have been providing innovative and cost effective solutions to the business problems of New England companies for more than 45 years. We have dedicated our resources toward being experts in these specialized fields. By utilizing our many years of experience in all phases of CPE telephony and business products, Dictronics is ready to professionally serve our customers. The commitment that Dictronics made. long ago, to advanced applications has enabled us to serve the needs of some of the largest companies in the Northeast.

*BUSINESS PRODUCTS:
Copiers Xerox Corp.
Facsimile Xerox Corp.
Printers Lexmark
Dictation Systems Sony, Phillips, VOICE IQ
Typewriters Lexmark
*TELEPHONY:
Telephone Systems Avaya
Voice Mail Systems Avaya, Octel, and VMX
Voice Recorders Racal Recorders
CTI Avaya, Octel, Contact Point

Dictronics was founded in 1955 to serve the needs of business within New England. Over the years we've been committed to providing the most reliable and flexible solutions. Today, we provide business product and advanced telephony solutions for many of the largest companies in the area. We are proud that our customers' confidence in us has allowed us to provide solutions on a global basis. Our having just celebrated our 45th anniversary is a tribute to the loyalty that our customers have shown. As our company has grown so too has our experience.

SERVICE FIRST: The company was founded on the premise that exceptional service is what customers desire, and that is what Dictronics strives for. Our motto is SERVICE FIRST.

INDUSTRY LEADER: Dictronics has repeatedly been recognized for our success and accomplishments in both sales and service. Our employees are most proud of their receipt of the Office Product News award as one of the top ten office product dealers in the country, and, for the recognition by Octel as the Value Added Reseller that is providing the best customer service in the country.

COMMITTED TO INDUSTRY: Dictronics has been committed to the office communication industry since its inception.

DEDICATED TO EMPLOYEES: Dictronics prides itself on our dedication to our employees. That dedication is exemplified by the number of 20+ year employees we are privileged to have. Their experience allows us to use our extensive knowledge to provide the most innovative solution to our customers.

As technology continues to race forward, you can be assured that Dictronics will continue to advance with these changes, to provide our customers cost effective solutions to their business communication needs.

 


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Voice Messaging, Call Logging, Agent Assessment Applications, Voice Recognition Systems, Voice Mail, Unified Messaging, Call Recorders, Speech Recognition, Massachusetts

Voice Messaging, Call Logging, Agent Assessment Applications, Voice Recognition Systems, Voice Mail, Unified Messaging, Call Recorders, Speech Recognition, Massachusetts