documentation training conference

documentation training

technical writing training

framemaker training

xml training

xml documentation

single sourcing training

framemaker documentation

help documentation

framemaker introduction

online help overview

massachusetts documentation

new hampshire documentation

usability training

web interface design training

technical writing training

new england technical documentation

e-learning training

elearning training

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And even more, documentation training conference, documentation training, technical writing training, framemaker training, xml training, xml documentation, single sourcing training, framemaker documentation, help documentation, framemaker introduction, online help overview, massachusetts documentation, new hampshire documentation, usability training, web interface design training, technical writing training, new england technical documentation, e-learning training, elearning training

documentation training conference, documentation training, technical writing training, framemaker training, xml training, xml documentation, single sourcing training, framemaker documentation, help documentation, framemaker introduction, online help overview, massachusetts documentation, new hampshire documentation, usability training, web interface design training, technical writing training, new england technical documentation, e-learning training, elearning training Secured Registration

 

Our Presenters
24 speakers with national conference experience
Session Abstracts
32 sessions on tools, technologies, and processes
Conference Schedule
32 Sessions, 2 Keynotes,
Job Fair on Monday OCT 7
Post-Conference Training
10 post-conference classes, 15% discount for attendees
PDF Program
Complete speaker bios, schedule, and more!
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Travel & Arrangements
We've negotiated excellent hotel rates!
Conference Facilities
Boston University Corporate Education Center (Tyngsboro)

XML Concepts for Technical Communicators (Neil Perlin)

XML Concepts for Technical Communicators - XML is a hot topic, but what is it and how does it apply to your documentation? To single-sourcing? This session introduces XML's basic concepts and technology to help you decide whether it's appropriate for your needs. Topics include XML's evolution from SGML, structure, markup, validation, rendering, other standards, browser support, development tools, and sources of information.

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A Field Guide to Educational Simulations (Clark Aldrich)
The next generation of learners, roughly those age thirty and younger, have grown up playing computer games. These once and future learners have learned how to learn through interactions with computers. They expect to be engaged on multiple levels simultaneously, in a fast-feedback, graphical, high stimulation, extremely immersive, user-centric environment. As a result, they're utterly bored in traditional classrooms. In the spirit of teaching people to fish, this session will present a framework for looking at and understanding simulations to help you become an effective consumer, deployer, user, or producer.

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Why Good Content Must Suck: Designing for the Scent of Information (Christine Perfetti)

If you have thousands of pages of valuable content on your site, how do users find what they are looking for? Turns out that the content itself has to pull the user to it. The stronger the pull, the more likely the user will find it.

In this presentation, Christine Perfetti discusses how to organize your site to pull users to the right place. She'll talk about User Interface Engineering's recent research on how people find information on large web sites. Christine will show you examples of sites that work well and those that don't.

She'll discuss how the quality of links affects whether users click on them, how longer pages actually help users get where they are going faster, how users follow a scent, and the four ways your design could be blocking their smell.

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Creating eBooks from FrameMaker (B. Aschwanden)
Abstract coming soon.

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XML & SMIL for Client-Side Authors (Dr. Vijay Kanabar)
Abstract coming soon.

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Creating Web-Based Training in Dreamweaver (Mike Doyle)
Macromedia provides two free extensions to Dreamweaver for developing Web-Based Training: CourseBuilder, which lets you build various types of tests; and Learning Site, which lets you manage all the elements of a learn site. With these tools, you can build true/false, multiple choice, drag and drop, and other types of tests, and track student data using Learning Site.

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Contextual Design: From Customer Data to Implementation (Karen Holtzblatt)
Contextual Design introduces a customer-centered approach to business by gathering customer data from the field and using it to drive the definition of a product or process, while supporting the needs of teams and their organizations. This session will cover approaches and processes for gathering such data.

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Overview of WebWorks Publisher (B. Aschwanden)
Adobe FrameMaker delivers powerful documentation solutions. However, these stop at the creation of PDF and some HTML and XML export features. This seminar shows users the power of Adobe FrameMaker and WebWorks Publisher Standard Edition. Using these tools you can easily create documents in HTML, XML and eBook formats for deliver in many different ways. Participants see a book document transformed to a complete suite of output formats for deliver on every type of electronic device from laptops, to desktops, to cellphones and PDA's.

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Using XML for Document Management: A Case Study (Dwight Baer)
One of the main benefits of XML lies in its ability to transform and re-purpose your documents – right? But how many XML-based document management products have you ever seen or even heard of? Dwight Baer of Front-Runner Publishing Solutions recently completed a project in which he helped to write the Software Developers’ Kit for a high-end, XML-based document management product. This session will describe, in relatively non-technical terms, the Calligo E-Delivery software currently available from InSystems Technologies Inc., designed for the insurance industry. It will highlight the specific document management features of the InSystems product and also address the general potential of XML technologies in the area of document management.

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Tutorial on Computer Graphics (Brian Sullivan)
Abstract coming soon.

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How to Index Online Information (Susan Holbert)
A good index plays an important role in increasing user satisfaction with both printed manuals and online help systems. This workshop focuses on how to apply and adapt indexing principles to online help. Learn how to write help files with indexing in mind, as well as how to choose keywords so users can find what they're looking for.

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Integrated Workflow with Adobe Tools (Kevin Gibson)
Find out how Adobe InDesign, Adobe PageMaker, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat and other tools work to deliver a seamless software solution that can deliver a professional set of documents that repurpose content and share images and content. Learn tips and tricks from a presenter certified in all of these products.

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XML Publishing in FrameMaker (Donna Dunn)
The newest version of FrameMaker, Version 7, has rolled structured documentation languages such as SGML and XML into a single product. In this session, Donna Dunn of Adobe Systems will provide an overview of the new XML functionality in Version 7.

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Photoshop: A Picture is Worth a Thousand Words (Kevin Gibson)
Learn how Photoshop can enhance images from a variety of sources for use in Word, FrameMaker, QuarkXpress and more. See techniques that can turn even the most standard of images into professional pictures. Images captured by scanning, from a digital photograph or even simple screen shots can be enhanced with the use of a few simple tricks that are shown in this seminar. See how professional images can be created with a basic understanding of this software.

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Small Steps to Single-Sourcing (Neil Perlin)
Like XML, single-sourcing is a hot topic. But what is it? Does it apply to your company? Does it require XML and organizational upheaval? This session defines "single-sourcing", offers guidelines for deciding whether it's appropriate for you, and describes simple steps that you can perform in order to begin moving toward single-sourcing.

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Dynamic Web Publishing with Oasis (Ed Donohue)
Database driven web sites, like Content Server sites, produce web pages 'on the fly', assembling content elements and building a web page based on a user's request, user permissions, or the area of the site the information is being accessed from. This dynamic approach to web site delivery means that content is always the latest approved version, navigation is up to date, and content can be targeted and packaged from multiple locations within a site. This session describes how to dynamically publish information for the web using RemoteSite Technologies Oasis 3.5 content management software.

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Introduction to XSL Transformations (Joel Sklar)
The Extensible Style Language (XSL) is a style sheet language for XML. A subset of XSL is XSL-Transformations (XSLT), which lets you transform an XML document into other XML, HTML or XHTML documents. This session focuses on XSLT, and how you can use this new style language to create multi-dimensional documents from a single source of data. XSLT is also useful for transforming XML documents from one DTD or schema to another, allowing exchange of information between disparate data formats.

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Creating Dynamic Server-Based Help (David Locke)
Online information systems—from WinHelp and MediaView on—have traditionally been client-based. Advances in Web access and intranet structures, however, have recently opened doors to server-based information systems, both for Web applications and as standalone products. This session examines the evolution of these systems, their technical requirements, charts the functions that set them apart from client-based systems, and looks at the tools—like the RoboHelp Enterprise products—available to develop and manage these systems.

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Enterprise Content Management: A Unified Content Strategy (Pamela Kostur)

This session describes some of the key components of a unified content
strategy, including:

  • Content: where does it all come from?
  • What is a unified content strategy
  • What is the Content Silo TrapT and how to avoid it
  • Introduction to the concepts of reuse
  • What is a content audit and what's involved in conducting one
  • What comes after the audit
  • Building information models to support your unified
    content strategy
  • Implementing your strategy

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Automating Microsoft Word with Macros (Neman Syed)
There is more to macros than just recording them visually. See the "behind the scenes" development of macros including bug fixing, error resolution and various shortcuts to programming in VBA. Find out what the best methods are in developing shortcuts to your most common tasks in Word. Discover how easy it can be to build powerful documents when working against tight deadlines.

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Developing DTDs for XML (Dwight Baer)
The DTD (Document Type Definition) is what makes XML “Extensible”. In this introductory lesson, you will learn the difference between “well-formed” and “valid” XML. You will interact with each of the five DTD “building blocks” as together we build a simple DTD from scratch. You will learn how entities are like an XML macro, and you will see how cross-reference links are built. Finally, you will take a peek at some of the “industrial strength” DTDs that are available on the Internet. If you’re a manager who needs to understand this most central component of all XML technologies, or if you’re new to XML and want to know what’s driving the Web Services Revolution, then this seminar is for you.

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Developing Help for Different Audiences (Christy Jackson)
Help content is often created with the expectation of a technical audience, a novice audience or an audience already familiar with a product. Learn about techniques that can help you develop documents that appeal to a variety of users of many different backgrounds. Specific tips and tricks to ensure that you don't lose your audience are demonstrated in this seminar.

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Minimalism (Ben Kauffman)
In this wired, impatient world, our careers may depend on the ability to deliver minimalist documentation. The benefits are threefold: better readability, lower translation and printing costs, and easier reuse. This seminar will help you approach writing in a different way, without sacrificing clarity for brevity!

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Technical Diagramming with Microsoft Visio (Neman Syed)
Microsoft has acquired Visio. See what features Microsoft has added to this award winning software package for technical diagramming. Network topology, complex flowcharts, human resources mapping and more are simplified by creating visual diagrams to make comprehension of complex topics easier. See the latest version of Visio in action and get answers to your questions about the direction this tool is going.

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HTML & XML Overview (Mike Doyle)
You may or may not have created information for the web, but if you haven't (or haven't often) looked at the markup language, you probably have remained somewhat mystified by the structure and markup of HTML content. To further complicate matters, the technology is moving towards the adoption of a new markup language, XML...and you're not yet comfortable with the first! This seminar discusses both markup languages, protocols, and other basic concepts of the internet.

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Creating HTML-Based Help with Dreamweaver (John Garison)
Case study of how a documentation group converted from a traditional help authoring tool to Dreamweaver to produce context-sensitive help for their browser-based application. The session will present the decision points in making the choice of tool, the process they followed to set up the new environment, how they converted existing information, how they managed the conversion process, what they did with Dreamweaver, how and why they decided to forego a table of contents and index in favor of a search engine and role-based home page, and what they learned from the experience. Included will be a short demo of some of the Dreamweaver application components that were used, as well as the resulting help system.

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Single-Sourcing with FrameMaker (Christy Jackson)
Tired of writing content that is 90% the same and has to be tweaked for specific applications or users? Considering using FrameMaker, conditional text and WebWorks Publisher to deliver a message that is clear, concise and easy to maintain. This is the seminar for you. See how a single source of content has been created for use by half a dozen types of users. Content can be managed from one FrameMaker file set and delivered as both PDF and online help with minimal additional work for the writer. See how.

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PowerPoint- The Bells & Whistles (Vanessa L.M. Johnson)
If you've ever obediently sat through a slide show, then you'll definitely appreciate learning the ins and outs of creating a PowerPoint presentation with animation that will not only hold your audience's attention, it will elicit reactions that leave no doubt they were truly impressed by and enjoyed it!

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Designing Web Pages with CSS (Joel Sklar)
In this presentation you will see how Cascading Style Sheets (CSS) brings desktop publishing capabilities to the Web, allowing you to present your Web content in more visually exciting ways. Using style sheets, you can control the display properties of markup elements in a single web page or across an entire web site. Powerful selection techniques let you apply style rules in a variety of ways to the elements of a web page. Enhanced support for CSS in the new generation of browsers means you can start working with this easy-to-use style language today.

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Writing to Persuade (Casey Holt)
You’ve got plenty of experience writing about technical information with a goal of knowledge transfer. This session will help you develop the skills you need to write persuasively! You can apply these skills regardless of the type of persuasion: external marketing materials, internal proposals, and so forth. Come learn the methods!

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Single-Sourcing: Evolution, Varieties, & Tools (David Locke)
Single sourcing appears to have arrived. It has its own chat rooms and SIGs, defenders, zealots, acolytes, and renegades. Whether to embrace it or step aside and let the wave roll is a tough and challenging issue., for which this session will attempt to provide tools to help you cope. We’ll look at the context of SS and its evolved varieties, review the requirements of SS tools, then examine and several specific tools, both available and in development.

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Early Bird Pricing- Before 9/7/02

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documentation training conference, documentation training, technical writing training, framemaker training, xml training, xml documentation, single sourcing training, framemaker documentation, help documentation, framemaker introduction, online help overview, massachusetts documentation, new hampshire documentation, usability training, web interface design training, technical writing training, new england technical documentation, e-learning training, elearning training