XML Concepts for Technical
Communicators - XML is a hot topic, but what is
it and how does it apply to your documentation?
To single-sourcing? This session introduces XML's
basic concepts and technology to help you decide
whether it's appropriate for your needs. Topics
include XML's evolution from SGML, structure,
markup, validation, rendering, other standards,
browser support, development tools, and sources
of information.
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The next generation of learners,
roughly those age thirty and younger, have grown
up playing computer games. These once and future
learners have learned how to learn through interactions
with computers. They expect to be engaged on multiple
levels simultaneously, in a fast-feedback, graphical,
high stimulation, extremely
immersive, user-centric environment. As a result,
they're utterly bored in traditional classrooms.
In the spirit of teaching people to fish, this session
will present a framework for looking at and understanding
simulations to help you become an effective consumer,
deployer, user, or producer.
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If you have thousands of
pages of valuable content on your site, how do
users find what they are looking for? Turns out
that the content itself has to pull the user to
it. The stronger the pull, the more likely the
user will find it.
In this presentation, Christine Perfetti discusses
how to organize your site to pull users to the
right place. She'll talk about User Interface
Engineering's recent research on how people find
information on large web sites. Christine will
show you examples of sites that work well and
those that don't.
She'll discuss how the quality of links affects
whether users click on them, how longer pages
actually help users get where they are going faster,
how users follow a scent, and the four ways your
design could be blocking their smell.
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Abstract coming soon.
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Abstract coming soon.
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Macromedia provides two free
extensions to Dreamweaver for developing Web-Based
Training: CourseBuilder, which lets you build various
types of tests; and Learning Site, which lets you
manage all the elements of a learn site. With these
tools, you can build true/false, multiple choice,
drag and drop, and other types of tests, and track
student data using Learning Site.
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Contextual Design introduces
a customer-centered approach to business by gathering
customer data from the field and using it to drive
the definition of a product or process, while supporting
the needs of teams and their organizations. This
session will cover approaches and processes for
gathering such data.
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Adobe FrameMaker delivers powerful
documentation solutions. However, these stop at
the creation of PDF and some HTML and XML export
features. This seminar shows users the power of
Adobe FrameMaker and WebWorks Publisher Standard
Edition. Using these tools you can easily create
documents in HTML, XML and eBook formats for deliver
in many different ways. Participants see a book
document transformed to a complete suite of output
formats for deliver on every type of electronic
device from laptops, to desktops, to cellphones
and PDA's.
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One of the main benefits of
XML lies in its ability to transform and re-purpose
your documents – right? But how many XML-based
document management products have you ever seen
or even heard of? Dwight Baer of Front-Runner Publishing
Solutions recently completed a project in which
he helped to write the Software Developers’
Kit for a high-end, XML-based document management
product. This session will describe, in relatively
non-technical terms, the Calligo E-Delivery software
currently available from InSystems Technologies
Inc., designed for the insurance industry. It will
highlight the specific document management features
of the InSystems product and also address the general
potential of XML technologies in the area of document
management.
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Abstract coming soon.
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A good index plays an important
role in increasing user satisfaction with both printed
manuals and online help systems. This workshop focuses
on how to apply and adapt indexing principles to
online help. Learn how to write help files with
indexing in mind, as well as how to choose keywords
so users can find what they're looking for.
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Find out how Adobe InDesign,
Adobe PageMaker, Adobe Photoshop, Adobe Illustrator,
Adobe Acrobat and other tools work to deliver a
seamless software solution that can deliver a professional
set of documents that repurpose content and share
images and content. Learn tips and tricks from a
presenter certified in all of these products.
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The newest version of FrameMaker,
Version 7, has rolled structured documentation languages
such as SGML and XML into a single product. In this
session, Donna Dunn of Adobe Systems will provide
an overview of the new XML functionality in Version
7.
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Learn how Photoshop can enhance
images from a variety of sources for use in Word,
FrameMaker, QuarkXpress and more. See techniques
that can turn even the most standard of images into
professional pictures. Images captured by scanning,
from a digital photograph or even simple screen
shots can be enhanced with the use of a few simple
tricks that are shown in this seminar. See how professional
images can be created with a basic understanding
of this software.
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Like XML, single-sourcing is
a hot topic. But what is it? Does it apply to your
company? Does it require XML and organizational
upheaval? This session defines "single-sourcing",
offers guidelines for deciding whether it's appropriate
for you, and describes simple steps that you can
perform in order to begin moving toward single-sourcing.
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Database driven web sites, like
Content Server sites, produce web pages 'on the
fly', assembling content elements and building a
web page based on a user's request, user permissions,
or the area of the site the information is being
accessed from. This dynamic approach to web site
delivery means that content is always the latest
approved version, navigation is up to date, and
content can be targeted and packaged from multiple
locations within a site. This session describes
how to dynamically publish information for the web
using RemoteSite Technologies Oasis 3.5 content
management software.
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The Extensible Style Language
(XSL) is a style sheet language for XML. A subset
of XSL is XSL-Transformations (XSLT), which lets
you transform an XML document into other XML, HTML
or XHTML documents. This session focuses on XSLT,
and how you can use this new style language to create
multi-dimensional documents from a single source
of data. XSLT is also useful for transforming XML
documents from one DTD or schema to another, allowing
exchange of information between disparate data formats.
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Online information systems—from
WinHelp and MediaView on—have traditionally
been client-based. Advances in Web access and intranet
structures, however, have recently opened doors
to server-based information systems, both for Web
applications and as standalone products. This session
examines the evolution of these systems, their technical
requirements, charts the functions that set them
apart from client-based systems, and looks at the
tools—like the RoboHelp Enterprise products—available
to develop and manage these systems.
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This session describes some
of the key components of a unified content
strategy, including:
- Content: where does it all come from?
- What is a unified content strategy
- What is the Content Silo TrapT and how to
avoid it
- Introduction to the concepts of reuse
- What is a content audit and what's involved
in conducting one
- What comes after the audit
- Building information models to support your
unified
content strategy
- Implementing your strategy
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There is more to macros than
just recording them visually. See the "behind
the scenes" development of macros including
bug fixing, error resolution and various shortcuts
to programming in VBA. Find out what the best methods
are in developing shortcuts to your most common
tasks in Word. Discover how easy it can be to build
powerful documents when working against tight deadlines.
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The DTD (Document Type Definition)
is what makes XML “Extensible”. In this
introductory lesson, you will learn the difference
between “well-formed” and “valid”
XML. You will interact with each of the five DTD
“building blocks” as together we build
a simple DTD from scratch. You will learn how entities
are like an XML macro, and you will see how cross-reference
links are built. Finally, you will take a peek at
some of the “industrial strength” DTDs
that are available on the Internet. If you’re
a manager who needs to understand this most central
component of all XML technologies, or if you’re
new to XML and want to know what’s driving
the Web Services Revolution, then this seminar is
for you.
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Help content is often created
with the expectation of a technical audience, a
novice audience or an audience already familiar
with a product. Learn about techniques that can
help you develop documents that appeal to a variety
of users of many different backgrounds. Specific
tips and tricks to ensure that you don't lose your
audience are demonstrated in this seminar.
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In this wired, impatient world,
our careers may depend on the ability to deliver
minimalist documentation. The benefits are threefold:
better readability, lower translation and printing
costs, and easier reuse. This seminar will help
you approach writing in a different way, without
sacrificing clarity for brevity!
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Microsoft has acquired Visio.
See what features Microsoft has added to this award
winning software package for technical diagramming.
Network topology, complex flowcharts, human resources
mapping and more are simplified by creating visual
diagrams to make comprehension of complex topics
easier. See the latest version of Visio in action
and get answers to your questions about the direction
this tool is going.
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You may or may not have created
information for the web, but if you haven't (or
haven't often) looked at the markup language, you
probably have remained somewhat mystified by the
structure and markup of HTML content. To further
complicate matters, the technology is moving towards
the adoption of a new markup language, XML...and
you're not yet comfortable with the first! This
seminar discusses both markup languages, protocols,
and other basic concepts of the internet.
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Case study of how a documentation
group converted from a traditional help authoring
tool to Dreamweaver to produce context-sensitive
help for their browser-based application. The session
will present the decision points in making the choice
of tool, the process they followed to set up the
new environment, how they converted existing information,
how they managed the conversion process, what they
did with Dreamweaver, how and why they decided to
forego a table of contents and index in favor of
a search engine and role-based home page, and what
they learned from the experience. Included will
be a short demo of some of the Dreamweaver application
components that were used, as well as the resulting
help system.
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Tired of writing content that
is 90% the same and has to be tweaked for specific
applications or users? Considering using FrameMaker,
conditional text and WebWorks Publisher to deliver
a message that is clear, concise and easy to maintain.
This is the seminar for you. See how a single source
of content has been created for use by half a dozen
types of users. Content can be managed from one
FrameMaker file set and delivered as both PDF and
online help with minimal additional work for the
writer. See how.
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If you've ever obediently sat
through a slide show, then you'll definitely appreciate
learning the ins and outs of creating a PowerPoint
presentation with animation that will not only hold
your audience's attention, it will elicit reactions
that leave no doubt they were truly impressed by
and enjoyed it!
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In this presentation you will
see how Cascading Style Sheets (CSS) brings desktop
publishing capabilities to the Web, allowing you
to present your Web content in more visually exciting
ways. Using style sheets, you can control the display
properties of markup elements in a single web page
or across an entire web site. Powerful selection
techniques let you apply style rules in a variety
of ways to the elements of a web page. Enhanced
support for CSS in the new generation of browsers
means you can start working with this easy-to-use
style language today.
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You’ve got plenty of experience
writing about technical information with a goal
of knowledge transfer. This session will help you
develop the skills you need to write persuasively!
You can apply these skills regardless of the type
of persuasion: external marketing materials, internal
proposals, and so forth. Come learn the methods!
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Single sourcing appears to have
arrived. It has its own chat rooms and SIGs, defenders,
zealots, acolytes, and renegades. Whether to embrace
it or step aside and let the wave roll is a tough
and challenging issue., for which this session will
attempt to provide tools to help you cope. We’ll
look at the context of SS and its evolved varieties,
review the requirements of SS tools, then examine
and several specific tools, both available and in
development.
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