Unified Messenger Home
   architecture
 

How does Unified Messenger work? Click on each step in the sequence to see each stage of message handling, or click here to animate the demonstration.

Click here for system-level details.

1 Call to phone is busy or unanswered
2 Call is forwarded to a port on the Unified Messenger voice server
3 Integration provides called party information and Unified Messenger plays greeting
4 Caller leaves a voice message
5 Voice message is compressed and saved as an object in the Exchange Server data store.
6 Exchange notifies the PC of a new message & Unified Messenger lights the message waiting lamp on the teleset.
7

Called party may view the message on-screen and playback via the multi-media PC or the phone.



Copyright © 1999
Lucent Technologies.
All rights reserved.