FAQ
Are you accepting new patients?
Yes! We are currently accepting new patients.
Where are you located?
We are located at 372 Washington St. in the heart of Brighton center. We are directly across the street from Jim's Deli, near the corner of Market/Chestnut Hill Rd. and Washington St.
Is parking available?
There is 2 hour on street parking in front of our practice on Washington St. There is also off street parking on several of the side streets near the practice.
Is the office accessible to public transportation?
Yes, our office is accessible by the 57, 65, 86, and 501 bus routes. We are also within a 10 minute walk to the green line B train.
What insurance do you accept?
We accept Vision Service Plan (VSP), EyeMed, Blue Cross Blue Shield of Massachusetts, Harvard Pilgrim, Aetna, Neighborhood Health Plan, United Health Care, Superior Vision, Medicare, Tufts, and Cigna.
What does my insurance cover?
It is literally impossible to know what an individual plan covers without first looking at your specific program. We accept many insurance providers, each with a variety of plans, coverages, and limitations. Ultimately the responsibility of understanding your plan and knowing your coverage lies with you. However, we are always happy to help answer any questions you may have regarding your insurance benefits.
What should I bring to my appointment?
We recommend that you bring any eyeglasses that you wear, including any driving sun wear, a list of medications you are taking, your medical insurance card and your primary care physician's contact information. Contact lens wearers should wear their contacts to their appointment and bring either their most recent contact lens prescription or the boxes.
What is your cancellation policy?
We require at least 24 hours advance notice if you are unable to keep your scheduled appointment time. As a courtesy, we will give you a reminder call the day before your scheduled appointment. It is our office policy to reserve all appointment times with an active credit/ debit card. A missed appointment will result in a $50.00 charge to your credit/debit card. Missed appointments are defined as failing to show up for an allotted appointment time without a phone call or cancellation notice of at least 24 hours. Patients arriving more than 15 minutes late to their appointment may have to be rescheduled. Please remember that we have reserved appointment times especially for you and we make every effort to be on time. These policies were put in place to give all of our patients the best possible care with a mutual respect for both your time and ours.
What forms of payment do you accept?
We accept cash, check, Visa, MasterCard, Discover, debit cards and flex spending dollars.
How long should I allow for my examination?
A comprehensive eye examination takes about an hour. You may need to allow for additional time if you plan to choose new eyewear.
Why are there additional fees for contact lenses?
Why do I have to get my contact lens prescription checked every year?
The Contact Lens Rule was created by the Federal Trade Commission in July 2004, and specifically requires prescribers to set prescription expiration dates one year or more from the date the prescription is issued to the patient. It is important to check the vision, health, and fit of the lens every year. The Food and Drug Administration classifies contact lenses as medical devices. As such, they need to be evaluated annually to insure that they are both suitable and appropriate.
My insurance only covers an eye exam once every 24 months, can I just get my contact lens prescitpion updated?
We would be happy to update your contact lens prescription if you are an established patient and have had a full exam here before. However, we require all new patients to have a full exam before updating contact lenses. This is done to ensure the health and safety of your vision.
Do my eyes have to be dilated during my exam? Can I still drive?
A dilated eye exam is strongly recommended for all patients. This allows your optometrist to fully check the internal health of your eyes. We are happy to schedule the dilated portion of your exam at a convenient time with no additional cost if you are unable to be dilated at your exam. You will experience light sensitivity and difficulty reading up close for approximately 3-4 hours. Your distance vision will not be affected and the majority of patients drive home after being dilated.
What are retinal photos? Is it important that I have them taken?
Retinal photos are digital photographs taken of the tissue lining the inside of your eye. This tissue is called the retina and is essential for healthy vision. The photos enable the doctor to detect small changes in the retina's appearance over time and can help diagnose ocular diseases. The magnification and resolution capabilities allow for a more detailed and in depth look at your eye.
Can I use my existing frame for new lenses?
Yes, as long as it is in good condition.
Can I order contact lenses through Brighton Eye Associates?
Yes. It usually takes about a week to receive your contact lenses. We can have them shipped directly to your home or office, or you may choose to have them shipped to our location for pick up. We offer competitive pricing with rebates and free shipping on all annual supplies.
Do you fill prescriptons from other doctors?
Yes, valid outside prescriptions can be filled.
What is the difference between an optometrist and an ophthalmologist?
An optometrist is a primary eye care provider. They are extensively trained in the diagnosis, management, and treatment of diseases of the eye and related structures including cataracts, macular degeneration, diabetic retinopathy, amblyopia (lazy eye), infections of the eye, trauma, dry eye, and glaucoma. In addition, optometrists prescribe and fit both glasses and contact lenses.
Ophthalmologists are medical doctors specializing in eye surgery and treatment of eye diseases. Patients typically see an ophthalmologist upon a referral from their optometrist or primary care physician.
Ophthalmologists perform Lasik, cataract surgeries, ocular muscle surgeries, glaucoma treatment, and are trained in specific areas of the eye.
What is the difference between an optometrist and an ophthalmologist?
An optometrist is a primary eye care provider. They are extensively trained in the diagnosis, management, and treatment of diseases of the eye and related structures including cataracts, macular degeneration, diabetic retinopathy, amblyopia (lazy eye), infections of the eye, trauma, dry eye, and glaucoma. In addition, optometrists prescribe and fit both glasses and contact lenses.
Ophthalmologists are medical doctors specializing in eye surgery and treatment of eye diseases. Patients typically see an ophthalmologist upon a referral from their optometrist or primary care physician. Ophthalmologists perform Lasik, cataract surgeries, ocular muscle surgeries, glaucoma treatment, and are trained in specific areas of the eye.
How often should I have my eyes examined?
For most patients, eyes should be examined annually. This is regardless of whether or not you have any vision complaints. Ultimately, the frequency of your eye examinations is based on the recommendation of your optometrist.