Boston Massachusetts Medical Courier Service
Professional, Same Day Time Critical Deliveries for Greater Boston and Beyond Since 1983.
Service Area
Our core service market includes Portland and the surrounding area north to Vancouver, WA; east to Gresham, west to Forest Grove and Hillsboro; and south to Eugene. We also make longer haul same day deliveries to all points in OR, and east into Idaho including Boise.
Services
We have a full fleet of late model vehicles ranging from sub compacts to box trucks with fully uniformed background checked drivers to deliver any sized items for the following service levels:
Non-Stop:
Our closest available driver is immediately dispatched to your pick up address and proceeds directly to your delivery destination without interruption or additional stops.
Standard:
Your items for delivery are picked up and delivered within 2 hours or less
Economy:
Your items for delivery are picked up and delivered within 4 hours or less. The cutoff time for Economy Service is 1pm.
Medical:
Specialized STAT and Routed Medical Courier services using drivers trained in the handling of medical specimens following 49 CFR 171-180 guidelines with ambient, chilled and frozen transport conditions. Bar code tracking and chain of custody also available.
Customized Services
- Scheduled pickups to meet your time critical needs
- Flexible, scalable routing that fits your daily needs; optimized to reduce route time.
- Dedicated drivers and Fleet replacement for short and long term needs.
- Routed trucking for multiple stops; Same Day Rush Trucking also available
* Call for a no obligation review of a customized program to meet your exact needs:
888-888-0004 or tell us more at pdx@uscds.com
888-888-0004 or tell us more at pdx@uscds.com
US Courier and Delivery Service
6 Merchant Street
Boston, MA 02119
6 Merchant Street
Boston, MA 02119
Customer Quote
"Awesome service! Quick, courteous, and reasonably priced! Thank you!"
S. Brennan, Veterinarian, Somerville
With our dedicated services, you will always have the same professional drivers in clearly marked late model vehicles reliably make your deliveries week after week, and year after year , as they are only assigned to your work and do not make deliveries for any other client. In this way they become familiar with and accustomed to your unique requirements, and establish a known and familiar presence with your personnel. In addition, we don’t just drop of at the door, but we will also provide white glove inside deliveries as needed. Further, as noted below, our drivers are trained in medical requirements; and we offer a variety of technology and systems to address your concerns: Your Concern
Our Solution
Experience
Making medical deliveries since 1983
Costs
Reduce vehicle, reduce payroll and soft costs.
Performance
On Time Delivery >98%
Quality
ISO 9001:2008 Certified
Tracking
Bar Code and GPS Tracking
Electronic Signature
Proof of Delivery(POD) Real Time POD With Electronic Signature Sent by RSS, Text Message or Auto eMail.
Sample Integrity and Viability
Annual driver training in handling of biological samples and maintaining ambient, refrigerated and frozen conditions.
Expertise and Exposure Risk
Certified annual driver training in Bloodborne Pathogens and Infectious Substances in Compliance With 49 CFR 171-180
Driver Presentation
Full Uniform With Photo ID Badge
Driver Background
Detailed background and criminal check. Annual TSA and FAA security check.
Privacy and Security
Drivers receive annual HIPAA Training
Services
Scheduled and Routed, White Glove. Available 24/7/365.
 Medical Courier Boston Massachusetts: The Attorney General's Guide for Working Teens Commonwealth of Massachusetts Office of Attorney General Martha Coakley June 2008 Brought to you in collaboration with the Department of Public Health, Teens at Work Project This guide was prepared by the Massachusetts Attorney General's Office. The text was developed by the Attorney General's Office and the Massachusetts Department of Public Health's Teens at Work Injury Surveillance and Prevention Project (which is funded in part by the National Institute for Occupational Safety and Health). Page 1 Index Introduction: Are You Working or Looking for a Job? Page 2 Rights and Responsibilities Page 3 Work Permits Page 4 Legal Work Hours Page 5 Prohibited Jobs Page 6 Hazards in the Workplace Page 8 Reduce Your Risk of being hur t by workplace hazards Page 9 Workers Compensation Page 10 Resources Page 12 Page 2 Are You Working or Looking for a Job? If you are like most young people, the answer is probably, "yes." Work is a big part of life for many teenagers and while having a job can bring a lot of benefits there are also potential risks. Every year in the U.S., over 200,000 teenagers are injured on the job and, tragically, nearly 70 die from work-related injuries. Every year in Massachusetts, over 900 teens visit emergency departments for work-related injuries, and one young worker is fatally injured at work each year. So how can you protect yourself? You can begin by… • Knowing the laws that cover youth employment. • Understanding your rights and responsibilities. • Recognizing workplace hazards. • Getting help when you need it. In this guide, you will find useful information on all of these topics. Youth Employment Laws The youth employment laws are in place to protect you from dangers on the job. They also set limits on the hours that you can work. These laws were established to address a historical lack of rights and protections for teen workers on the job. The Massachusetts Youth Employment Laws, also known as the Child Labor Laws, are found in Massachusetts General Laws, chapter 149, sections 56 to 105. Guide for Working Teens in Massachusetts Page 3 Rights and Responsibilities Your employer is required to maintain a safe work environment. You have a role to play in your own safety as well. In this partnership, you have both rights and responsibilities. Your Rights By law, your employer must: • Provide a safe and healthy workplace. • Provide health and safety training, including information on harmful chemicals you might use. • Pay for medical care if you get hurt or sick because of your job (you may also be entitled to lost wages). • Pay you at least the Massachusetts minimum wage (in most cases, $8.00 per hour). • Pay you for all of the hours you worked. • Pay you 1.5 times your regular pay for each hour over 40 that you work in a week. You also have a right to: • Express your concerns about health and safety. • File a complaint with the Occupational Safety and Health Administration (OSHA) about health and safety problems. • Refuse to work if the job is immediately dangerous to your life or health. • Work without racial or sexual harassment. • Join or organize a union. • Retain tips you receive – either directly, or through a valid tip-pool with your co-workers. Your Responsibilities As a worker, you should: • Know your rights. • Comply with workplace safety rules and instructions. • Know what to do in an emergency. • Report any health or safety hazards to your supervisor. • Use safety equipment (i.e., machine guards) and personal protective equipment (i.e., goggles, gloves) when required. Your employer cannot LEGALLY fire you for speaking up or filing a health and safety complaint with OSHA. Attorney General Martha Coakley Page 4 Guide for Working Teens in Massachusetts Work Permits If you are younger than 18 years of age, you must complete a work permit application and obtain a work permit before starting a new job. High school guidance counselors or job placement coordinators can help you with this application process. Steps for getting a work permit 1 First, you must have a job offer from an employer. 2 Next, download a work permit application from the Massachusetts Division of Occupational Safety's website (www.mass.gov/dos), or pick one up at the Superintendent of Schools' Office in the school district where you live or where you attend school. 3 Bring the application to your employer and have him or her complete the section, "Promise of Employment." 4 For 14- and 15-year-olds only (16- and 17-year-olds may skip this step): Have your doctor complete the Physician's Certificate of Health section. Note: The Certificate of Health must be signed within the previous 12 months of the date that you submit your application for a work permit. 5 You and your parent, guardian or custodian must sign the completed permit application. 6 Take the completed application and proof of your age (e.g., birth certificate, passport, or immigration record) to the Superintendent of Schools (or the person authorized to issue permits) in the school district where you live or where you attend school. The Superintendent or authorized person will then issue you a permit. No one else may pick up your permit for you. 7 Bring the signed work permit back to your employer who must keep it until you leave your job. Your employer is required to have your work permit on the premises at all times. NOTE: If you are 17 years old and have documented proof of a high school diploma or the equivalent, you are entitled to a work permit without signature authorization from the Superintendent. You should still complete a work permit application and bring documentation of your high school diploma or the equivalent to the authorized school official. You will then be issued an appropriate work permit to provide to your employer. Attorney General Martha Coakley Page 5 Legal work hours For 14- and 15-year-olds During the school year: Only between 7:00 a.m. and 7:00 p.m., and not during school hours. During the summer (July 1 to Labor Day): Only between 7:00 a.m. and 9:00 p.m. During the school year: 18 hours per week, 3 hours per day on school days, 8 hours per day on weekends and holidays, 6 days per week. During the summer: 40 hours per week, 8 hours per day, 6 days per week Work Hours maximum Hours Year-round: Between 6:00 a.m. and 10:00 p.m. on nights preceding a regularly scheduled school day. If the establishment stops serving customers at 10:00 p.m., the minor may be employed until 10:15 p.m. Between 6:00 a.m. to 11:30 p.m. on nights not preceding a regularly scheduled school day. (Except in restaurants and racetracks, until midnight.) Year-round: 48 hours per week, 9 hours per day, 6 days per week. Work Hours maximum Hours Legal work hours For 16- and 17-year-olds After 8:00 p.m., all teens, ages 14 through 17, must be directly supervised by an adult who is located in the workplace and who is reasonably accessible (with the exception of minors who work at a kiosk, cart or stand in the common area of an enclosed shopping mall that has security from 8:00 p.m. until the mall is closed to the public). Page 6 Guide for Working Teens in Massachusetts Prohibited Jobs for 14- and 15- Year-Olds • Operating power-driven machinery (except office machines or machines in retail or food service not otherwise prohibited) • Cooking (except on electric or gas grills that do not have open flames) • Operating fryolators, rotisseries, NEICO broilers, or pressure cookers • Performing any baking activities • Operating microwave ovens (except to heat food in microwave ovens with a maximum capacity of 140° F) • Cleaning kitchen surfaces that are hotter than 100° F • Filtering, transporting or disposing of cooking oil or grease hotter than 100° F • Working in freezers or meat coolers • Working in a manufacturing facility (e.g., a factory) • Working on ladders or scaffolds • Working in garages, except dispensing gas and oil • Working in brick or lumber yards • Working around boilers or in engine rooms • Loading or unloading trucks, railroad cars, or conveyors • Working in amusement places (e.g., pool or billiard room, or bowling alley) • Working in barber shops • Working in construction, transportation, communications, or public utilities (except doing clerical work away from heavy machinery off the job-site) • Working in warehouses (except doing clerical work) • Washing windows in public or commercial buildings if the sill is more than 10 feet above the ground • Working doing laundry in a commercial laundry or dry cleaning establishment • Working as a public messenger • Working at processing operations (e.g., in meat, fish or poultry processing, or cracking nuts, bulk or mass mailing) • Doing industrial homework • Working with dangerous electrical machinery or appliances • Work that is determined by the Massachusetts Attorney General to be dangerous to the health and well-being of minors • Work in any of the occupations or tasks prohibited for persons 16 and 17 years old Attorney General Martha Coakley Page 7 Prohibited Jobs for 16- and 17- Year-Olds • Driving a vehicle or forklift (except golf carts in certain circumstances) • Operating, cleaning or repairing power-driven meat slicers, grinders or choppers • Operating, cleaning or repairing power-driven bakery machines • Working 30 feet or more above ground or water • Handling, serving or selling alcoholic beverages • Using circular or band saws, or guillotine shears • Using power-driven woodworking machines • Using hoisting machines • Operating paper balers, paper box compactors, or other powerdriven paper products machines • Using power-driven metal-forming, punching, or shearing machines • Using buffing or polishing equipment • Manufacturing brick, tile or kindred products • Manufacturing or storing explosives • Working in excavation, wrecking, demolition, or shipbreaking • Working in logging, sawmilling or mining • Working slaughtering, packing or processing meat • Working in railway operations • Working in roofing or on or about a roof • Working in foundries or around blast furnaces • Manufacturing phosphorus or phosphorus matches • Working where they are exposed to radioactive substances • Working as a firefighter or engineer on a boat • Oiling or cleaning hazardous machinery in motion • Work in any job requiring the possession or use of a firearm The information contained on pages 4 to 7 is a combination of the state and federal laws. The most protective laws are presented here and apply to all employers of teens in Massachusetts including family members who employ their teenaged relatives. There are additional regulations and some exceptions for employers in agricultural industries and student learners participating in cooperative education programs. Persons under 14 may NOT WORK! There are a few exceptions to this such as babysitting, working as news carriers, on farms, and in entertainment (with a special permit). Page 8 Guide for Working Teens in Massachusetts Hazards in the Workplace Many jobs have hazards that can hurt you or make you sick. It is important to be aware of them and to speak up if you have concerns. As a teen, it may be difficult for you to speak up in the workplace. If so, speak with a parent or other trusted adult if you feel that there are any conditions at work that are unsafe. Here are some of the most common hazards you might find in typical teen jobs: Physical Hazards • Lifting heavy objects • Standing for long periods • Excessive noise • Extreme temperatures • Poor lighting and ventilation • Repetitive movements (e.g., scanning groceries) Safety Hazards • Knives, razors, and case cutters • Hot grease, water and steam • Unguarded machinery • Slippery floors • Falling objects • Electrical hazards • Paper balers* • Motor vehicles* Chemical and biological Hazards • Cleaning products • Solvents and acids • Gasoline • Pesticides • Bacteria and viruses (e.g., Hepatitis B) • Mold and dust mites violence Hazards • Contact with enraged customers • Access to cash • Unsecured working environment • Working late at night • Working alone *Use of this equipment by anyone under 18 is prohibited by law. Attorney General Martha Coakley Page 9 Reduce Your Risk of being hurt by workplace hazards • Participate in training programs or request training if none is offered. • Use proper safety techniques when performing tasks. • Read labels and follow instructions when using chemicals. • Ask questions if you are unsure about something. • Keep your work area clean and neat. • Try to keep your cool around angry customers and call on your supervisor if you feel threatened. • Ask for help from a responsible adult such as a co-worker, parent or teacher if you need help talking to your boss. • Call OSHA if your employer does not fix a safety problem. Before beginning a new job, ask your employer: 1. What are the hazards I should be aware of in this job? 2. Will I receive health and safety training? 3. Will I need to wear any safety gear? 4. Do you have an emergency plan in place and will I be trained in emergency procedures? 5. Do you have safety meetings? Remember... You have the legal right to refuse to do any task that you feel threatens your immediate safety! Staff at OSHA, the Massachusetts Attorney General's Office, and other state and federal agencies listed at the end of this pamphlet can provide information to you or your parent or guardian. If you are ever injured at work, you should take the following steps right away: 1. Tell your supervisor no matter what the injury is or how serious you think it is. 2. If necessary, get medical treatment – even if it means leaving work to do so. 3. Tell your parent or guardian about your injury. Page 10 Guide for Working Teens in Massachusetts Workers Compensation The Massachusetts Workers' Compensation system is in place to make sure that workers are protected by insurance if they are injured on the job or contract a work-related illness. Under this system, employers are required by law to provide workers' compensation insurance coverage to all their employees. When you become hurt or sick because of your job, you have a right to benefits under the state's workers' compensation system. You are entitled to these rights: • Regardless of your age or the number of hours you work per week • No matter who or what caused your work-related injury or illness • Even if your employer has no workers' compensation insurance • No matter what payment method your employer uses • Even if you are a citizen of another country Do I need a lawyer? You do not need a lawyer to file a workers' compensation claim. If your employer's workers' compensation insurer denies or contests your claim, then you and/or your parent or guardian may want to talk to a lawyer who has experience handling workers' compensation cases. You may represent yourself or be represented by anyone you delegate, including an attorney. If you do get an attorney, the law requires that the insurer pay the attorney's fee if you win your case. In certain cases the insurer can reduce your payments to help pay for your legal representation. If you lose, the attorney can charge you only for very specific expenses. Attorney General Martha Coakley Page 11 Under the Workers Compensation Law you are entitled to: • Get medical treatment for a work-related injury and have it paid for by your employer (whether or not you lose time at work). It is illegal for your employer to ask you to use your own health insurance to pay your medical bills. • Choose your own doctor. However, if you seek medical treatment when you first get injured, your employer has the right to send you to a doctor or hospital of its own choosing. • Know the name of your employer's workers' compensation insurer and the policy number. Your employer should have a poster with this information displayed in the workplace. • File a claim with your employer's workers' compensation insurer if your employer does not do so. You can contact the insurer directly or call the Department of Industrial Accidents for help with this. If you were injured while employed under conditions that violate the child labor laws you may make a claim for double compensation. • Be paid a portion of your lost wages if you are unable to work for five or more calendar days because of a work-related injury or illness. The first five days DO NOT have to be in a row. • Receive other benefits if you become permanently disabled. For example, you may receive compensation for loss of a body part or be given training to learn a new job. • Return to work after you have recovered. Your employer cannot legally fire you for getting hurt at work or for missing work because of a workrelated injury or illness. The information above applies to most situations. Some rules and exceptions not covered here may apply to you and affect your situation. To learn more or to get help filing a claim, contact the Massachusetts Department of Industrial Accidents (www.mass.gov/dia). Page 12 Some Helpful Resources When work-related problems or questions arise, there are many people you can go to for help. The organizations listed here can help with questions on the following topics. Child Labor Laws and Wages Massachusetts Attorney General's Office, Fair Labor Division (617) 727-3465 www.mass.gov/ago/youthemployment www.laborlowdown.com U.S. Department of Labor, Wage and Hour Division (617) 624-6700 www.dol.gov/esa/whd Discrimination at Work Massachusetts Commission Against Discrimination (MCAD) (617) 727-3990 www.mass.gov/mcad U.S. Equal Employment Opportunity Commission (EEOC) (800) 669-4000 Boston Area Office www.eeoc.gov/boston Work Permits Massachusetts Department of Labor, Division of Occupational Safety (617) 626-6952 www.mass.gov/dos Health and Safety U.S. Department of Labor, Occupational Safety and Health Administration (OSHA) (617) 565-8110 Methuen Office (617) 565-6924 Braintree Office (413) 785-0123 Springfield Office www.osha.gov Massachusetts Department of Labor, Division of Occupational Safety, Occupational Hygiene/Indoor Air Quality Program (617) 969-7177 www.mass.gov/dos Massachusetts Department of Public Health (DPH), Teens at Work Injury Surveillance and Prevention Project (617) 624-5632 www.mass.gov/dph/teensatwork Workers Compensation Massachusetts Department of Labor, Department of Industrial Accidents (800) 323-3249, ext. 470 www.mass.gov/dia Guide for Working Teens in Massachusetts Page 13 Additional web Resources These organizations and agencies have websites with many resources and tools on workplace health and safety that you may find helpful. • National Institute for Occupational Safety and Health (NIOSH) Young Worker Safety and Health website: www.cdc.gov/niosh/topics/youth • U.S. Department of Labor, Occupational Safety and Health Administration (OSHA): • Safety and health topics website: www.osha.gov/SLTC • Teen workers website: www.osha.gov/SLTC/teenworkers • Teen worker safety in restaurants eTool: www.osha.gov/SLTC/youth/restaurant • Youth in agriculture eTool: www.osha.gov/SLTC/youth/agriculture • U.S. Department of Labor, Wage and Hour Division: • Fact sheet index website: www.dol.gov/esa/fact-sheets-index.htm • YouthRules! website: www.youthrules.dol.gov • National Young Worker Safety Resource Center: www.youngworkers.org/nation Attorney General Martha Coakley Office of Attorney General Martha Coakley One Ashburton Place Boston, MA 02108 (617) 727-2200 www.mass.gov/ago www.mass.gov/ago/youthemployment www.laborlowdown.com
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Leading companies and across the nation rely on us for the secure and timely handling of all their courier transportation needs. Our dispatch and customer service staff has over 90 years experience in the transportation business.At US Courier and Delivery Service, we have made hundreds of thousands of medical deliveries since 1983. Our processes and systems are ISO Certified, and we meet all of the requirements for the handling and transport of infectious substances and hazardous materials.Each driver receives annual training on the handling and transportation of Blood and Biological Samples, as well as Pathogen Exposure. They’re equipped with Spill Kits and PPE, but in the more than 25 years that we’ve been making medical deliveries, we’ve never had to use a Spill Kit. In addition, we’re HIPAA compliant, and fluent in JCAHO/Medicare and signature requirements for delivery of medication and supplies to residential patients. So, whether you’ve got samples and specimens; or prescriptions and medications; or supplies and equipment; you owe it to yourself, your organization and your patients to take a look at US Courier and Delivery Service’s medical solutions: View Medical Stocking and Delivery Video.
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