Computer Telephony Testing, IP Telephony, Call Center, and Load Testing from Hammer Technologies; Leaders in Computer Telephony Testing, IP Telephony, Call Center, and Load Testing

HammerCare Advanced User Course Outline

Advanced users course is a 2 day class presented by a Hammer Professional Services consultant . This class moves the customer from basic test programming to test system development. Participants will learn advance Hammer Visual Basic programming techniques and apply them in directly to a case study. Skills including test system design, advance scripting , database design, and trouble shoot will be developed as they relate to Hammer Telephony testing.

Training Program Syllabus

Day One
Section 1
9:00 - 12:00

Connectivity and Configuration files
Hammer Telephony parameters
Hammer VB Programming

12:00 - 1:00 Lunch

Section 2
1:00 - 5:00

Creating and Running Test Scripts
Debugging test scripts
Test Case presentation
Modifying Test scripts

Day Two

Section 3
9:00 - 12:00

Inter-channel Communication
HT Database (SQL AnyWhere) SQL Central, ISQL, InfoMaker
Implementing database in test scripts
Edit test scripts to log results

Lunch 12:00 -1:00

Section 4: 1:00 - 5:00

Custom views

Brief Overview of Optional Topics

Optional Topics *

Questions and Comments

Optional Topics: Tutorial Available at time of training

Speech Recognition	HammerISDN
SS7	VoIP
InfoMaker Report	Callmaster
Testbuilder	HammerFAX

How to Register:

Contact Michael McCarthy at 978-661-1292 or email at: Michael.McCarthy@ham.com

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