|
Protecting
Your Privacy
Protecting
customer privacy is important to Mutual Federal Savings Bank, because
we recognize that it is important to you. To that end, we adhere
to a set of policies and procedures that we believe are good business
practice, and will serve the interests of our customers in effective
privacy protection. In this Notice we tell you about the types and
general uses of the information we collect, and we will provide
additional explanation if customers request it. In the event you
terminate your customer relationship with us, we will continue to
adhere to the policies and practices described here.
Information
We Collect
We
collect, retain, and use nonpublic personal information about individuals
necessary to enroll them as customers, to provide the services they
have selected, to administer their accounts and to offer them additional
or related products and services. We also use this information to
provide positive identification of customers when they contact us.
We
may collect personal information from such sources as: applications
or other forms; records of your transactions with us or others;
and information we receive from a consumer reporting agency, such
as a credit bureau.
Our
system records customers' banking transactions so that we may process,
confirm, and report these on scheduled statements or upon customer
request. Some of this information is also handled by our service
providers (for example, one provider needs specific data to process
electronic bill payments).
We
may also use information from other companies and public sources,
such as census data, so that we can notify customers of service
offers that may interest them. All offers are carefully developed
and the lists used to send offers are managed under strict conditions
designed to safeguard the security and privacy of customer information.
Information
We Share
We
do not disclose nonpublic personal information about you to nonaffiliated
third parties, except to provide account services as permitted by
law. When, in the course of conducting our business, we provide
such information to an operating partner, reporting agency, or other
third party, we require strict contractual obligations to assure
that they continue to protect the security and accuracy of this
information, and use it only for the purposes we intend.
Uses
of Shared Information
We
exchange nonpublic personal information about our customers and
former customers with nonaffiliated third parties, ony to the extend
permitted by law, for the following uses:
- To
service your account (for example, we employ a data processor,
Connecticut Online Computer Corporation).
- To
report to customer reporting agencies (for example, we obtain
credit reports from the credit bureau Experian to help us make
loan decisions, and may share our borrowers' transaction history
with the bureau).
- To
offer you products and services (for example, we may employ the
services of a direct mail marketing firm to notify customers of
a special offer or important notice, such as this one). However,
we never disclose account numbers or access codes (for example,
PINs) to any third party for marketing purposes.
- To
respond to a customer's request or permission to release the information
(for example, you list us as a reference on a loan application).
- To
comply with federal, state, or local laws, rules, or requirements
(for example, court order or investigation of fraud).
- To
conduct other financial services related activities that may arise.
In
every case, we apply due diligence to carefully select third party
providers that are reputable, demonstrably competent, and who adhere
to high standards of information security.
How
We Protect Your Information
Mutual
Federal Savings Bank maintains strict physical, electronic, and
procedural safeguards that comply with federal standards to protect
nonpublic personal information about you and your accounts. We educate
our employees about the importance of confidentiality and customer
privacy.
If
you ever have questions about the accuracy or security of your personal
information, please contact us. You may contact your local branch
manager, or Mr. Paul Tisdale, Auditor, by phone: (781) 447-4488;
or by email: paul.tisdale@mutualfederal.com
or in writing:
Mutual Federal Savings Bank of Plymouth Country
Attn: Paul Tisdale, Auditor
570 Washington Street
Whitman, MA 02382
|