MediaPhonics PhoneRider

MediaPhonics won a CTI EXPO Fall 1999 Best of Show Award. MediaPhonics' PhoneRider has won this prestigious award from the editorial staff of Internet Telephony, Communications Solutions and C@ll Center CRM Solutions magazines. The complete list of winners will be published in the February 2000 issues of the publications as well as posted on the Communications Solutions EXPO, formerly CTI EXPO, website.

We ran into MediaPhonics (Dallas, TX -- 214-321-5130) in Microsoft's partner pavilon. The news here is, as the headline suggests, that unified messaging can now fit inside your SOHO PC. MediaPhonics CyberDesk comes with its own full-duplex board, running on NT. It's MAPI-compliant and remotely accesses MS Oulook's multimedia mailboxes.

Call your PC from anywhere; hear your e-mails with Lernout & Hauspie text-to-speech; forward them to a nearby fax; reply to e-mails with a WAV file.

True, the WAV response just sits in your outbox till you get back to send it, but the thinking part is done. Or, if you have Centrex or are on a PBX, it can route your calls to a call-forward number. By September, they'll have that working with mere two-line phones. You can also route voicemail to an e-mail address.

In the office, CyberDesk also gives you soft-phone functions; it's TAPI enabled. Also, a Caller ID display clues you into incoming calls. You can even attach different callers, screen your calls and pull them out of voicemail, and respond to voice messages with a single click (if CyberDesk knows the number).

MediaPhonics CyberDesk 1.5

"CTI magazine prides itself on having the most in-depth and objective product reviews of any telecom or datacom publication. Tremendous resources have been devoted to developing TMC Labs, and the TMC Labs engineers and CTI magazine editors spent many weeks picking the most important and influential products of 1998. This product distinguishes itself as one of the most forward thinking and useful products announced in the field of voice/data convergence-a field that is abundant with new products."

Rich Tehrani, Group Publisher.

MediaPhonics CyberDesk 1.5

MediaPhonics has won a Best of CTI EXPO Fall '98 award for its CyberDesk 1.5 product.

 

MediaPhonics CyberDesk 1.5

MediaPhonics has won an Editors' Choice award from CTI Magazine for its CyberDesk 1.5 product.

MediaPhonics PhoneRider

CTI^T EXPO, sponsored by Technology Marketing Corp.'s CTI^®, INTERNET TELEPHONY^T, and C@LL CENTER Solutions^T magazines, announced its first biannual Best of CTI^T EXPO awards for outstanding products and services demonstrated at CTI^T EXPO Spring '98, in Baltimore, Maryland.

Editors and engineers from Technology Marketing Corporation (TMCT) judged nominations based on technologic innovation. They placed an emphasis on a product's feature set, ability to work with existing standards, and the degree to which it contributed to the development of future CTI, Internet telephony, and call center products and services.

CTIT EXPO Fall '98 will be held December 1-4, 1998, in San Jose, California. For more information and a complete list of winners, visit the TMC Web site at www.tmcnet.com.

MediaPhonics PhoneRider

The PhoneRider product, with its board and accompanying software, gives you a very inexpensive means of attaining unified messaging. With PhoneRider, which is very tightly integrated with Microsoft Exchange and Outlook, you can have all your faxes, e-mails, and voice mail messages in one e-mail store.

In addition to its unified messaging functionality, PhoneRider provides a voice-enabled modem for dialing from you PC, as well as a 33.6kbps transmission modem for connecting to the Internet, BBS, or other online services. The built-in sound card functionality is a nice plus, since it saves an ISA slot. PhoneRider's impressive features make the product suitable for the SOHO market, as well as VAR's, OEMs, telecommunication service providers, and TAPI developers.

MediaPhonics PhoneRider

MediaPhonics (Neuchâtel, Switzerland -- +41-32-729-8200) showed off the PhoneRider digital phoneset modem. It's the first real "PC As Phone" board, incorporating a modem, fax and Windows PC telephony.

It has features for Windows telephony way beyond anything else on the market.

The PhoneRider allows your computer to understand and record most everything you do with your phone. When you pick up the handset on a phone that's plugged into the PhoneRider card, your PC knows what's going on and pops up the computer telephony application on your screen. This feature is variously called "handset management." You can dial from your handset, keyboard or mouse. And you can switch between the handset and digital full-duplex speakerphone in a snap.

All telephone conversations are 16-bit digital audio. You can record all handset, headset or speakerphone conversations. PhoneRider is TAPI- and MAPI-compliant. With it, you can speed dial, talk or transfer calls from Microsoft Phone, Address Book, Schedule+ or Outlook 97. PhoneRider is also a voice-mail server with auto attendant and unlimited mailboxes.

The PhoneRider comes in two flavors. The telephony-only card gives you telephony, voice, a 33.6 Kbps modem (software upgrade to 56 Kbps) and 14.4 Kbps fax. The combination telephony / audio, all-in-one card provides all telephony functions plus audio with Sound Blaster Pro compatibility [...] The MediaPhonics' PhoneRider card is the best PC-As-Phone platform we have seen. But Rockwell and IBM are planning to release components soon so that others may make PhoneRider lookalikes -- Windows Telephony boards.

[In Computer Telephony, April 1997, p.84, by Renee Westmoreland]