Duties:

• Customer Phone Support / Help Desk

Technical Environment Elements:

• Windows NT on IBM compatible PC
• Visual Basic Compatible Language
• ODBC compatible data base/embedded SQL
• Telephony and data communications

Requirements:

• BSCS / BSEE or equivalent
• Excellent communication skills
• PC Hardware/operating system Familiarity
• Ability to work well individually and as part of a team

Additional Pluses:

• Telephony experience (analog, T1, E1, ISDN, SS7)